Last updated: July 14, 2026
Every account starts with a 14-day free trial. No payment is required to start it, so you can decide whether Homelatch is for you before spending anything.
You can cancel a monthly plan at any time; it stops renewing at the end of the current month and you keep access until then. We do not provide partial refunds for the current month.
Yearly and lifetime purchases come with a 14-day money-back guarantee. If you are not satisfied, email us within 14 days of the purchase and we will refund it in full. After 14 days, yearly plans are non-refundable but you keep access until the end of the paid year; lifetime purchases are non-refundable after 14 days.
Email support@homelatch.app from the address on your account. Refunds are returned to your original payment method, usually within a few business days.
We may decline refunds where there is evidence of fraud, abuse, or violation of our Terms of Service. Nothing here limits rights you may have under applicable consumer-protection law.